How It Works
A simple, secure process to connect your loved ones in Zimbabwe, South Africa, and Botswana with professional caregivers.
Register Your Account
Choose between Client (seeking care for a loved one) or Caregiver (providing professional care). Registration is one-time only — sign in anytime after.
- Clients: Enter your details and relationship to patient
- Caregivers: Upload ID/Passport, proof of address, and facial photo
- All caregivers are verified before being listed
Book a Caregiver
Fill out the booking form with your patient's details. Select care type, location, and schedule that fits your needs.
- Standard Care: Daily assistance & support
- Dementia Care: Memory support & safety
- Post-Surgery: Recovery & wound care
- Palliative Care: Comfort & end-of-life support
- Duration: From 1 day, 1 month renewable
Caregiver Accepts
Nearby caregivers receive your request and can accept. You'll be matched with the best available caregiver in your patient's area.
- Real-time matching with available caregivers
- View caregiver profile and verification status
- Caregiver confirms availability for your dates
Secure In-App Chat
Once matched, a group chat is initiated between you and the caregiver. All communication happens within the app — no phone numbers are exchanged for safety.
- Discuss specific care needs
- Share important medical information
- Receive updates from the caregiver
- All conversations are private and secure
Secure Escrow Payments
Payment is pre-authorised and held securely when care begins. Funds are only released to the caregiver once they complete the full booked duration — protecting you every step of the way.
- Card payment pre-authorised at booking
- Funds held securely in escrow until care is complete
- Payment released only when caregiver completes the full booked duration
- Transparent pricing — no hidden fees
Verified Caregivers
Every caregiver undergoes ID verification and document checks
Flexible Duration
From 1 day, 1 month renewable — care on your schedule
3 Countries Covered
Zimbabwe, South Africa & Botswana — 30+ cities and suburbs
Payment Protection Guarantee
Payment is only released to the caregiver when they complete the full booked duration. Your funds are held securely in escrow until the job is done — giving you complete peace of mind.