Your parent deserves a caregiver you can trust completely.
We know you can't always be there. Equal Access Healthcare places only the most rigorously vetted caregivers in your loved one's home — so you sleep at night, no matter where you are.
"Every 4 minutes, an adult child books a caregiver for an elderly parent they can't reach in time."
Don't wait for a crisis. Book cover now.
We check what other platforms skip.
Any platform can list a caregiver. We verify every single one through a 5-step process before they ever enter a home.
National ID Check
Every caregiver submits a government-issued ID verified against national records.
Police Clearance
Criminal background check issued within 3 months — zero exceptions.
Nursing Certificates
Qualifications confirmed directly with issuing institutions.
Face-Photo Match
Live selfie matched against their ID document before activation.
EACC Certification
All caregivers complete our in-house Equal Access Care Certification.
From booking to bedside in 4 simple steps
No forms to fax, no agency fees to negotiate.
Tell us about your parent
Name, age, condition, location — takes 2 minutes.
We match a vetted caregiver
Matched by location, skill, and availability.
Caregiver accepts & arrives
You get notified the moment they check in with a photo.
Pay only on arrival
Secure payment — released only after care begins.
Real families. Real peace of mind.
From adult children across the diaspora who couldn't be there in person.
"I was terrified to leave my 78-year-old mother alone after her stroke. Equal Access matched us with Agnes in less than an hour. Mum lights up every time she arrives."
Sipho N.
Son in London, mother in Harare
"I'd tried three agencies before. The difference here is the verification — I could see exactly what checks were done. First time I've truly had peace of mind."
Thandiwe M.
Daughter in Johannesburg
"Dad needed post-surgery care and I couldn't take more time off work. The caregiver sent photos at check-in, we could chat live, and the invoice was automatic. Brilliant."
Lerato K.
Son in Gaborone
Your questions, answered honestly.
How quickly can I get a caregiver?
Standard bookings are matched within a few hours. If it's urgent, choose Express Care and we'll have someone en route within 30–60 minutes.
What if I'm not happy with the caregiver?
Contact us immediately and we'll arrange a replacement at no extra charge. Your loved one's safety is our only priority.
Do I pay upfront?
No. Payment is only processed when the caregiver arrives at the door and checks in — verified with a photo.
Can I book from overseas?
Yes — most of our bookings come from diaspora families in the UK, USA, Australia and Europe arranging care for parents back home.